1 Message by you on Thu, 23th Jan 2009 2:12 pm
Hello My account was stolen and I decided to go to a support. I have successfully restored the account, but I looked and saw that the account has been blocked VAC in the game Call of Duty: Modern Warfare 2. A thief who stole your account, perhaps playing with cheats. I hope you can help me solve this problem, because I do not have the game, and the account has been blocked VAC.
2 Message by Support Tech Peter on Tue, 27th Jan 2009 6:46 am
Hello, МОЙ НИК.
Thank you for contacting customer support Steam.
According to our records, your account has been permanently denied access to the multiplayer of ИГРА В КОТОРОЙ БАН anticheat Valve (VAC), the use of cheating or other unauthorized modifications of this game (for example, unlock the console, etc.).
We found that the account was actually stolen. We also noticed cheating in game from this account.
We'll take VAC ban, but on condition that more cheats or other unauthorized modifications
To safeguard your account further, please take advantage of Steam Guard:
Title: Steam Guard
Steam Guard is an additional level of security that can be applied to your Steam account. With Steam Guard, a second level of security is applied to your account, making it harder for your Steam account to fall into the wrong hands.
Please let us know if we may be of further assistance.
Anticheat Valve (VAC)